Welcome to www.stevorexpress.com
The terms & conditions set forth below govern the purchases offered by Stevor related to the
use of the site www.stevorexpress.com. Users are advised to read carefully because they can
understand more in the applicable provisions
By registering and / or using the www.stevorexpress.com site, the user is deemed to have read,
understood, understood and agreed to all contents in the Terms & Conditions. These terms &
conditions are a form of agreement as outlined in a legal agreement between the User and
Stevor. If the user does not agree to one, some, or all of the contents of the Terms & Conditions,
then the user is not permitted to use the services at www.stevorexpress.com.
Table of Contents:
- Introduction
- Definition
- Information collected
- How we use the information we collect
- Other important information
- Customer services
- Payment method
- Security
- Contact us
- Introduction
Thank you for using Stevor.co.id!
We are very committed to maintaining the privacy and security of your personal
information so that whatever data we collect we will guard it to ensure that the information
is handled properly without any misuse.
This privacy policy will also explain that we collect, use, process and disclose your personal
information together with our platform access to payment services. Your payment service
will also be well protected by us because we know that your privacy is one of our
obligations. - Definition
a) Stevor is one online platform that sells all products groceries & deliveries.
b) Stevor is also commonly known as “Stevor”
c) Terms & conditions are an agreement between the User and Stevor which contains a set
of rules governing the rights, obligations, responsibilities of users and Stevor, as well as
the procedure for using the Stevor service system.
- Information collected
We will request and collect your information when you use the Stevor platform. This
information will be needed for proof that there is an agreement between you and us that
allows us to function to comply with any legal obligations between you and us, without that
we might not be able to provide all the services you have requested.
This information is also based on personal data from the name, no. telephone, email, address,
and additional information and payment services that will be properly guarded, so that your
personal data that we have obtained will not be misused.
We take care of this very much, so we hope that you will always communicate with us when
you make a transaction or sign in to your account and if you have a problem, and never share
your information with anyone in the use of our services. If it is done with you, we will not
fully responsible. - How we use the information we collect
The information we collect will function as follows:
a) Allows you to access Stevor services
b) Allows you to operate our services to the fullest
c) Provide customer service
d) Account updates, security alerts, and account notifications
e) Payment services
f) To detect and prevent fraud
g) It is possible that you will get useful information related to our services
h) Membership or community information - Damage and Shipping Error
The service we provide guarantees to all users of our services to facilitate bareback or
exchange back based on mistakes from us. If this happens due to your own mistake, we
cannot facilitate this. We understand that you are the most important part for us so we
provide these services so that you feel more satisfied and overall trust in us because your
trust is no. 1 for us. - Customer services
We provide 24 hours / 7 days to be ready to serve you anytime and anywhere so that you
don’t have to worry when your questions don’t meet the answers. You can contact us. Thank
you - Payment method
Our payment services are available by various methods which consist of payments using
credit / debit cards, ATM Transfers, e-wallet, and COD.
a) All your data on e-wallet & credit / debit cards will be guaranteed by us
b) ATM transfer: After you get payment info, you must pay and receive receipts and
confirm to us that you have transferred in accordance with the nominal of your order.
If this is not done we do not guarantee that your goods will be delivered because we
have not received confirmation after payment. Please make sure to confirm after
payment
c) COD: This is a delivery done and charged by the customers who ordered it so that the
shipping costs will be borne by the customer not to us.
For delivery we will confirm the best at a cost that is very suitable for you. - Security
The Stevor platform is equipped with special security that is capable of maintaining all
your personal data security. This service also prioritizes the direction of the parties who
are not responsible.
If a system malfunction occurs with us, we will endeavor to restore your data and ensure
that our services can be reused by you - Contact us
We are very glad you can interact with us directly, so that your feedback and complaints
can be conveyed to us.
We hope you can provide input and complaints to us in any form on our contact link.
We will also always receive and evaluate going forward for your convenience in using our
services.