Ketentuan & Kebijakan

Terms & Conditions Stevor Express

The terms & conditions set forth below govern the purchases offered by Stevor related to the use of the site www.stevorexpress.com. Users are advised to read carefully because they can understand more in the applicable provisions

By registering and / or using the www.stevorexpress.com site, the user is deemed to have read, understood, understood and agreed to all contents in the Terms & Conditions. These terms & conditions are a form of agreement as outlined in a legal agreement between the User and Stevor. If the user does not agree to one, some, or all of the contents of the Terms & Conditions, then the user is not permitted to use the services at www.stevorexpress.com.

Table of Contents:

  1. Introduction
  2. Definition
  3. Information collected
  4. How we use the information we collect
  5. Other important information
  6. Customer services
  7. Payment method
  8. Security
  9. Contact us

1. Introduction

Thank you for using Stevor.co.id! We are very committed to maintaining the privacy and security of your personal information so that whatever data we collect we will guard it to ensure that the information is handled properly without any misuse.

This privacy policy will also explain that we collect, use, process and disclose your personal information together with our platform access to payment services. Your payment service will also be well protected by us because we know that your privacy is one of our obligations.

2. Definition

  • Stevor is one online platform that sells all products groceries & deliveries.
  • Stevor is also commonly known as "Stevor"
  • Terms & conditions are an agreement between the User and Stevor which contains a set of rules governing the rights, obligations, responsibilities of users and Stevor, as well as the procedure for using the Stevor service system.

3. Information collected

We will request and collect your information when you use the Stevor platform. This information will be needed for proof that there is an agreement between you and us that allows us to function to comply with any legal obligations between you and us, without that we might not be able to provide all the services you have requested.

This information is also based on personal data from the name, no. telephone, email, address, and additional information and payment services that will be properly guarded, so that your personal data that we have obtained will not be misused.

We take care of this very much, so we hope that you will always communicate with us when you make a transaction or sign in to your account and if you have a problem, and never share your information with anyone in the use of our services. If it is done with you, we will not fully responsible.

4. How we use the information we collect

The information we collect will function as follows:

  • Allows you to access Stevor services
  • Allows you to operate our services to the fullest
  • Provide customer service
  • Account updates, security alerts, and account notifications
  • Payment services
  • To detect and prevent fraud
  • It is possible that you will get useful information related to our services
  • Membership or community information

5. Other important information

The service we provide guarantees to all users of our services to facilitate bareback or exchange back based on mistakes from us. If this happens due to your own mistake, we cannot facilitate this. We understand that you are the most important part for us so we provide these services so that you feel more satisfied and overall trust in us because your trust is no. 1 for us.

6. Customer services

We provide 24 hours / 7 days to be ready to serve you anytime and anywhere so that you don't have to worry when your questions don't meet the answers. You can contact us. Thank you

7. Payment method

Our payment services are available by various methods which consist of payments using credit / debit cards, ATM Transfers, e-wallet, and COD.

  • All your data on e-wallet & credit / debit cards will be guaranteed by us
  • ATM transfer: After you get payment info, you must pay and receive receipts and confirm to us that you have transferred in accordance with the nominal of your order. If this is not done we do not guarantee that your goods will be delivered because we have not received confirmation after payment. Please make sure to confirm after payment
  • COD: This is a delivery done and charged by the customers who ordered it so that the shipping costs will be borne by the customer not to us. For delivery we will confirm the best at a cost that is very suitable for you.

8. Security

The Stevor platform is equipped with special security that is capable of maintaining all your personal data security. This service also prioritizes the direction of the parties who are not responsible.

If a system malfunction occurs with us, we will endeavor to restore your data and ensure that our services can be reused by you

9. Contact us

We are very glad you can interact with us directly, so that your feedback and complaints can be conveyed to us.

We hope you can provide input and complaints to us in any form on our contact link.

We will also always receive and evaluate going forward for your convenience in using our services.